![]() Auto Claims Satisfaction Study, with 882/1,000 - four points higher than the industry average. Power Insurance Claims Satisfaction Ratings: American Family ranks seventh in the 2023 Property Claims Satisfaction Study with a score of 875/1,000, and ninth in the U.S. Auto Insurance Study, it ranks above average in the regions it serves. Home Insurance Study, American Family ranks six points below the industry average with a score of 813/1,000. Power Customer Satisfaction Ratings: In the 2023 U.S. Read More: State Farm Car Insurance Review State Farm Home and Auto Insurance Availability and Coverage Add-onsīelow, we’ve broken down industry ratings from reputable companies: Read More: State Farm Home Insurance Review Best Financial Strength Rating: State Farm earned the highest rating for financial strength of A++ from A.M. ![]() These lower-than-average complaint numbers are especially impressive, considering State Farm is the largest car insurance company and home insurance provider. For private passenger auto, its score is 0.75, and for homeowners, its score is essentially zero, with only 12 registered complaints. NAIC Complaint Index Rating: The National Association of Insurance Commissioners (NAIC) calculates a complaint index score based on the number of customer complaints a provider receives compared to its market share.Auto Claims Satisfaction Study, State Farm ranked fifth in the nation with a score of 891/1,000 - 13 points higher than the national average. ![]() Property Claims Satisfaction Study with a score of 880/1,000 (6 points above average). Power Insurance Claims Satisfaction Ratings: State Farm ranked sixth overall in the 2023 U.S. The company also ranked in the top five for customer satisfaction in every region of the country in the 2023 U.S. Home Insurance Study, State Farm ranked fifth overall nationwide with a score of 829/1,000 (10 points above the industry average). ![]() We’ve summarized industry ratings from reputable agencies below: ![]()
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